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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thinh Tran

Thinh Tran

October 2, 2024

5  out of  5
rating by Thinh Tran
"Tommy Tran at State Farm is amazing! He made the entire process of getting insurance easy and stress-free. He’s incredibly knowledgeable and took the time to explain everything in detail, making sure I fully understood my options. What really impressed me was how responsive and patient he was with all my questions."
We responded:
"It means a lot to us to hear that you had a positive experience with us. Providing excellent customer service is our top priority, and we strive to make sure that every interaction with our clients is a positive one. I'm so glad to hear that our team member was able to help you and fully explain all of your options. We take pride in our knowledge and expertise, and we always want to make sure our clients feel fully informed and empowered to make the best decisions for their needs."
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Mai Nguyen

October 2, 2024

5  out of  5
rating by Mai Nguyen
"Tommy truly cares about his clients and made me feel like I was his top priority. I now have peace of mind knowing I’m fully covered and working with someone I can trust. If you’re in need of insurance, I highly recommend reaching out to Tommy. You won’t be disappointed!"
We responded:
"Our top priority is ensuring that our clients like yourself feel secure and fully covered. It brings me peace of mind to know that you are confident in the protection and service we provide. We strive to be knowledgeable, trustworthy, and always willing to go above and beyond for our clients. Thank you again for your support and trust in our agency"
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Taylor Tran

October 2, 2024

5  out of  5
rating by Taylor Tran
"Tommy Tran at State Farm is hands down the best insurance agent I’ve worked with! From the first consultation to finalizing my policy, Tommy made everything so easy and straightforward. He took the time to answer all of my questions and tailored the coverage to fit my specific needs. What I appreciated most was his honesty and transparency throughout the process—he never tried to upsell anything unnecessary. It’s clear that Tommy genuinely cares about his clients, and his customer service is exceptional. I left our conversations feeling confident that I made the right choice. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and goes above and beyond, look no further than Tommy Tran!"
We responded:
"Thank you for acknowledging our commitment to understanding and caring about you and your family's wellbeing. We strive to be knowledgeable, trustworthy, and go above and beyond to provide you with the best service possible. Your feedback means the world to us, and we are truly grateful for your support."
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Myrna Leticia Caballero

August 15, 2024

5  out of  5
rating by Myrna Leticia Caballero
"I want to thank Tri Duong at the Tommy Tran agency, he was the nicest person to talk to about my insurance quote, really, if you are looking for insurance with State Farm you should look for Tri Duong at Tommy Tran, I can promise you that he will provide you with the best guidance and the best service!"
We responded:
"Thank you for acknowledging our efforts and for entrusting the protection of you and your family to us here at Tommy Tran State Farm. At Tommy Tran State Farm, we take great pride in providing top-notch service and guidance to all our clients. Rest assured that we are committed to ensuring that you and your loved ones are protected in the best way possible, both now and in the future. Your satisfaction and peace of mind are always our top priority."
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Claudia Espinoza

July 30, 2024

5  out of  5
rating by Claudia Espinoza
"Valentina was professional and prompt. She thoroughly explained the coverages. I would highly recommend her."
We responded:
"thank you so much for those kind words. Your appreciation and feedback motivate us to continue putting in our best efforts every day."
Profile photo of Thinhtu Tran

Thinhtu Tran

July 3, 2024

5  out of  5
rating by Thinhtu Tran
"I recently switched my auto and home insurance and I couldn't be more pleased with the decision. From the start, their customer service was outstanding. The representatives were knowledgeable, patient, and took the time to thoroughly explain all my options. They tailored a plan that perfectly suited my needs, ensuring comprehensive coverage at a competitive rate."
We responded:
"Thank you, we are working very hard to make sure that everyone is taken care of and that their needs are met. Your appreciation and feedback motivate us to continue putting in our best efforts every day."
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Sam

April 24, 2024

5  out of  5
rating by Sam
"Excellent Customer Services and best prices. Thank you Daniel !"
We responded:
"We are working very hard to make sure that everyone is taken care of and that their needs are met. Your appreciation and feedback motivate us to continue putting in our best efforts every day."
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Charife Pongpruksaton

April 16, 2024

1  out of  5
rating by Charife Pongpruksaton
"If I would give him 0 stars I would. Been a customer with them for years and all of a sudden when I’m having issues no one’s answering my calls or emails. I went with AAA and they were able to help me answer all my questions and was best part was that they were able to cut my rates in half compare to the excuse they give you saying it’s the best they can do. Thanks but I would spend my moment on someone that actually gives you communication. Update 4/16/24 its been over a months now and my policy has not been canceled and my refunded had not been given back!! Stay away from this branch!! This Agent is the worst agent you can ever have and does not know how to do his job."
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Alpine Group LLC

November 6, 2023

5  out of  5
rating by Alpine Group LLC
"Being with agency for many years and Tommy Tran agent has alway be there to help with all my insurance need. The agency has personally go the next mile to save me and my family on our insurance. A customer forever."
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Daniel Moon

July 27, 2023

5  out of  5
rating by Daniel Moon
"Tommy Tran has been my insurance agent for Years now. I've gotten nothing but excellent customer service from him and his reps anytime I need anything. Excellent firm. Recommend to all!"
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Justin Lane

June 28, 2023

5  out of  5
rating by Justin Lane
"I have been a loyal customer of Tommy Tran for over a decade, and I cannot recommend him enough as an exceptional insurance agent. Tommy's unwavering availability, extensive knowledge, and outstanding customer service have consistently exceeded my expectations. Tommy has always been there for me whenever I had questions or needed assistance. His prompt responses and willingness to go the extra mile make him stand out among other agents. Additionally, when I had to file an insurance claim, Tommy's guidance and support were invaluable. He navigated the process smoothly, ensuring that I received the compensation I deserved. The trust I have in Tommy's expertise and dedication is 100%. I refer my friends to him, confident that they will receive the same outstanding service and attention to detail that I have experienced throughout the years. -Justin Lane"
We responded:
"Thank you for those kind words and your trust in Tommy Tran State Farm agency for so many years. Me and my team are always here with a helping hand. If you are a customer of the agency than you are a family of ours."
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S Wilson

April 6, 2023

5  out of  5
rating by S Wilson
"Mr. Tommy and his entire staff are awesome! We appreciate everything they do for our company!"
We responded:
"Thank you for those kind words and your trust in Tommy Tran State Farm agency for so many years. Me and my team are always here with a helping hand. If you are a customer of the agency than you are a family of ours."
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Owolabi Shobogun

March 24, 2023

5  out of  5
rating by Owolabi Shobogun
"Thanks Jay Lam for excellent service delivery. Very professional and helpful all through the process. Without reservations, I recommend the agency and commend Jay as well."
We responded:
"Thank you for those kind words and your trust in Tommy Tran State Farm agency. Me and my team are always here with a helping hand. "
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J Tang

March 2, 2023

5  out of  5
rating by J Tang
"My first time buying insurance here. Outstanding customer service! Jay is amazingly helpful! He even help me check my car and recommended me to get a battery terminal charger. Thank you Jay and I really appreciate your help!"
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Gary Coleman

February 24, 2023

5  out of  5
rating by Gary Coleman
"Very professional very friendly very helpful. Would refer his office to other people"
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Jaime Perez

December 7, 2022

5  out of  5
rating by Jaime Perez
"Brenda me ayudo en todos los servicios de aseguransas, si necesitan algo pregunten por ella."
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Eric Riley

November 2, 2022

5  out of  5
rating by Eric Riley
"Great agent"
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Vincent Paul Bago Evangelista (Enteng Evangelista)

September 8, 2022

5  out of  5
rating by Vincent Paul Bago Evangelista (Enteng Evangelista)
"Freddie is amazing and very helpful. He guided me every step of the way and gave the best deal for me!"
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Steve San

August 17, 2022

5  out of  5
rating by Steve San
"Insurance Agent Freddie V. is the man to go to. Straight to point about what’s optimal for your needs while valuing your time. The amount of professionalism he applies gave me the utmost reassurance that if anything goes wrong, I’ll be surely taken care of. The security that goes along with how i detailed he was in explaining the policies is something that anyone will appreciate. Thank you guys at Tommy Tran’s Statefarm."
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Javid 3740

August 15, 2022

1  out of  5
rating by Javid 3740
"I don't recommend this people to any body Don't work with guys they are not responsible for anything They are very fraudulent,At the first time they told your insurance for 2 Vehicles 95$ Second time they called me and they told me your insurance it's ganna be 145$ Third time they send an email that your insurance it's ganna be 195 $ They abuse people's trust and are tricksters."
We responded:
"We are sorry for the inconvenience and any miscommunication. After carefully looking into your price issue regarding the vehicle. The price different were due to your vehicle classification change requested by you. If there is a change in the request a price different will follow. Please feel free to contact us at 713-270-8868 at your convenience to seek possible available option to reduce your price. We are always here to help."
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Jordan Tier

June 16, 2022

5  out of  5
rating by Jordan Tier
"Freddie was a really great insurance agent. Handled my problems with great care. Helped with my new car and getting everything situated with my parked car insurance."
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Henry Nguyen

June 15, 2022

5  out of  5
rating by Henry Nguyen
"Highly recommend Freddie Vo! He worked with my every step of the way and got me better rates than my former Progressive insurances! Full-coverage, benefits, etc you name it!"
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John Brock

June 15, 2022

5  out of  5
rating by John Brock
"Very good agent. Knowledgable and friendly."
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TW

June 15, 2022

5  out of  5
rating by TW
"Highly Recommend!!! This Agency is Excellent and Truly has treated Us as Family. I’ve been a State Farm customer for many years. The Service Mr. Freddy has given Our Family and the Savings with more protection. If your looking for Honesty & Integrity this is the Agency."
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Danny Duran

June 14, 2022

5  out of  5
rating by Danny Duran
"I've been with them for some years now and I am so satisfied with their services,, Freddie Vo has been of a lot of help and he has helped me get some discounts and save money on my policies.. I definitely recommend"